Addressing the COVID-19 crisis involves a level of complexity that is overwhelming governments around the world. Nowhere is this more evident than in cities that are at the centre of the current outbreak. The handling of the corona emergency in London is an example of central governments aiming for national consistency rather than enabling city-specific leadership. It is becoming increasingly clear, that a successful recovery and post-crisis phase will have to rely on more elaborate and effective forms of multi-level governance.
London’s response to COVID-19 has so far mostly been determined by the
actions of the UK’s central government. Emergency measures taken by
national governments are currently paramount in most of the world’s cities,
but the UK’s governance system is particularly centralised. Almost
completely aligned emergency measures were implemented across England
(which has a population of 55 million) unlike, for example, in Italy, the
United States or Germany, where more regional and state-specific approaches
At the same time, it was London that reported the UK’s first concentrations
of cases and where COVID-19 infections rapidly took hold throughout March.
At that point, Greater London, which covers an area of 1,570 square
kilometres and is home to 8.9 million inhabitants, was seen as particularly
vulnerable, given its international links and vibrant urban economy
supported by one of the world’s most extensive public transport systems.
London also features some of the UK’s worst air quality, considerable
health inequalities and numerous overcrowded homes with unhealthy living
conditions – all additional determinants of a more serious impact of the
current pandemic. On the plus side, London offers its residents access to
many parks and open spaces and its population includes a high proportion of
children and young professionals.
Sadiq Khan’s prominence in leading decisions was compromised by the forces of centralisation but slowly increased over the first phase of the emergency response.
By now, the following facts have been confirmed about London’s exposure to
the pandemic: As of May 10th, almost 5,600 deaths of hospital patients who
tested positive for COVID-19 have been documented in the city. Death rates
of up to 144 deaths per 100,000 inhabitants in some lower-income
communities in east London are almost three times higher than those in more
affluent south-western areas. In terms of the economic impact, the Office
for Budget Responsibility (OBR) has estimated that the national economy
will shrink by 25% in the second quarter of this year, and by 13% over the
whole year. Following the OBR’s methodological assumptions, the Greater
London Authority (GLA) forecasts a similar impact on the London economy.
Preliminary evidence from a YouGov survey suggests that unemployment may
have doubled in the city in the past few weeks. International travel to and
from the city has virtually collapsed with Heathrow recording a passenger
drop of 97% in April.
As concerns are beginning to shift from an almost exclusively public health
perspective to addressing larger social and economic impacts, London is
recognising the enormous challenge ahead. Most of its competitive advantage
is built around precisely those characteristics that seem to enable the
spread of infectious diseases: global connectivity, employment densities of
up to 140,000 persons per square kilometre, a public transport share of
more than 40%, big cultural and sports events, prime sites for tourism and
an extensive restaurant, café, bar and club culture.
So how are the above health and broader challenges addressed by different
tiers of government in London’s case? At the national level, the UK was
relatively late to apply more stringent measures and initially seemed to
have been embracing a more liberal approach. National leadership on the
most relevant actions in London included the “soft lockdown” which began on
March 23rd (after pleas for voluntary action failed to produce the desired
social distancing over a sunny weekend just before). From then on people
were allowed only to leave their homes for one of the following four
reasons: shopping for basic necessities, one form of exercise per day, any
medical need, and designated key workers were permitted to travel to and
from work. Education moved online after all schools were closed (except for
some partial capacity for the children of key workers). National health
emergency measures included the postponing of all non-urgent operations and
the building of a new temporary Nightingale Hospital with 4,000 beds at
east London's ExCeL exhibition centre. The National Health Service (NHS)
also implemented a volunteer scheme, which attracted an initial 750,000
applications across the country by March 29th 2020. On May 13th, some
relaxations of lockdown rules were implemented, allowing more workers to
return to their workplace and expanding outdoor exercise and leisure
As London moves towards an uncertain future as part of a recovery and ultimately post-crisis phase, its multi-level governance system will have to respond flexibly to different scenarios.
By contrast, city and borough-level government principally operated as the
implementation agencies of national decisions. When it comes to the Greater
London Authority and the directly elected mayor of London, Sadiq Khan, his
prominence in leading decisions was compromised by the forces of
centralisation but slowly increased over the first phase of the emergency
response. On March 12th, he was finally invited to join the national
government’s emergency response COBRA committee after having been sidelined
until then. A major concern for the mayor is providing public transport –
one of the exclusive remits of his office – without putting Transport for
London (TfL) staff at risk (28 bus drivers have died in London so far).
Securing national government support to help with the enormous financial
deficit currently building up as a result of the dramatic decline in
ridership (potentially a £2bn hole in TfL’s finances) is a further priority
for the mayor. The mayor also launched a £2.3m Culture at Risk emergency
fund to protect the city’s creative and night-time businesses: grassroots
music and LGTBQ+ venues, creative workspaces and independent cinemas.
Most recently, Mr Khan has become a vocal advocate for the wearing of
protective equipment, above all face masks, in all public spaces and
transport in London. However, he does not have the power to instruct the
public to do so. The mayor also clashed with the national government when
he demanded that all construction sites should be closed down during the
lockdown. This has not consistently happened in London and only certain
larger construction companies decided to completely shut down their sites.
At the local scale, London’s 33 boroughs are the main social services
providers and state school operators and are responsible for a range of
other public services such as waste, cleaning, local transport (above all
parking) and public spaces. Their response focusses primarily on
maintaining critical services, dealing with the partial closure of schools
and assisting with new crisis-related community needs. The boroughs also
actively got involved in managing public space, at times even restricting
access to some parks and spreading information about social distancing and
other health measures. Another major concern for London’s local authorities
has been the impact of the lockdown restrictions on the future of the
city’s independent businesses. The London Growth Hub, which was established
by the mayor in partnership with local boroughs, has been providing
one-to-one support to businesses and employers, offering financial, legal
and practical advice to help them manage the crisis.
At the community level, mutual aid groups at all levels started appearing
throughout March. Some of these were organised ad-hoc by a few local
residents, others made use of chat groups or neighbourhood apps and were
then often consolidated by larger and more experienced community help
organisations. The London Community Response Fund was established by the
GLA and the City Bridge Trust to support community and voluntary
organisations to provide food and other essential services to those in need
(Mayor of London, 2020). It has since received donations in excess of £16m.
Similarly, many councils such as Hackney have increased their own funding
to local organisations that provide essential support to residents.
The response of London’s citizens to government measures was overwhelmingly
positive and accepting. Potentially as a result of avoiding draconian
lockdown measures and opting for softer messaging of “saving lives”,
attitudes across the UK are the least supportive of re-opening businesses
of 14 countries recently surveyed (Skinner, 2020). According to UK
government statistics, public transport in London declined by about 90% to
95% up to mid-April (Department for Transport, 2020). Mobility trends
included in Google’s COVID-19 Community Mobility Report suggest an 80%
reduction in mobility linked to retail and recreation (Google, 2020). This
drop occurred late March and levels remained as low throughout April.
Similarly, grocery shopping trips dropped by 40% and have remained at low
levels since. By contrast, an initial drop in park visits by around 50% in
early March has entirely been reversed and a 5% increase was recorded late
April. Workplace mobility is also slowly recovering from a decline of 65%
back to a 50% reduction. Throughout lockdown, residential mobility within
communities is up by around 15%.
As the attention now shifts to lockdown exit strategies, there are concerns
about how the city’s transport networks will accommodate social distancing
measures as people begin to return to work. Seeking to avoid overcrowding
and infection transmissions on densely packed buses and tubes, City Hall
and TfL have been working on the Mayor’s Streetspace Plan to fast track the
transformation of the city’s streets and expand cycle networks and
pedestrian walkways (Groves, 2020). Pavements in the London Borough of
Lambeth are already being widened, a shopping street in Hackney has been
closed to cars, and residential streets in Croydon have been made access
only. In the coming months as people continue to work from home, there are
likely to be fewer longer journeys, and an increase in shorter local
journeys. The plan is to transform local town centres on the TfL road
network to ensure that these journeys can be walked or cycled where
As London moves towards an uncertain future as part of a recovery and
ultimately post-crisis phase, its multi-level governance system will have
to respond flexibly to different scenarios. To develop these scenarios,
evidence will be needed about the following critical questions that are not
unique to London: Will population growth and international immigration pick
up again? Can overcrowding be reduced while continuing to promote a
desirable increase in urban densities? Can homelessness and uncertain
tenure be substantially reduced in the long run? Is there an opportunity to
redesign London’s streets with a considerable increase in space for
walking, cycling and place functions such as gathering, seating and
playing? How and with what space requirements will business and financial
services recover? Will the tech industry continue to urbanise? Will
co-working spaces continue to offer premium rents? At what point and with
what level of technology and/or protection can public transport ridership,
visits to restaurants, bars and cultural institutions and tourism recover?
Is the future of retail small neighbourhood shops plus online deliveries?
And, what will the future of education look like, including university
Every single of these questions is massively complex and overwhelming in
their own right. London will only be successful in accessing the relevant
insights across this almost absurd range of uncertainties if it engages in
an extensive dialogue and exchange with other cities, key stakeholders and
information providers. Addressing these as part of a coherent government
strategy will require unprecedented levels of coordination between
national, city-wide and local government.
Department of Transport. COVID-19 transport data: methodology note.
15.04.2020, online, (online). [Accessed on 07.05.2020].
Google. COVID-19 Community Mobility Report: United Kingdom. 26.04.2020,
(online). [Accessed on 07.05.2020].
Groves, James. “Mayor’s Streetspace Plan could see cycling increased
tenfold post-lockdown”, bikebiz, 01.05.2020, (online). [Accessed on
Mayor of London. “Mayor provides funding to help London’s community
organisations”, Press Release, 24.04.2020, (online). [Accessed on
Skinner, Gideon. “Britons least likely to believe the economy and
businesses should open if Coronavirus not fully contained”, Ipsos-MORI,
28.04.2020, (online.) [Accessed on 07.05.2020].