COVID Briefs Building back better: post-pandemic city governance

Post-Covid-19 digitalisation policy framework guidelines

Bas Boorsma

Professor of Practice, Thunderbird School of Global Management October 2020

COVID-19 has impacted our cities heavily. The sheer concentration of people, businesses and shops, the dense complexity of urban mobility, the fact that urban environments typically take centre-stage when it comes to entertainment and night-life mean cities will always be impacted first and will be impacted most if a pandemic strikes. Cities are also where innovations arrive earliest and scale up fastest, and urban environments typically serve as canvases for the latest digitalisation has to offer. Digitalisation has helped cities respond to the crisis in novel and often effective ways. What can be learned from those responses? How have they helped accelerate urban innovation agendas, and how do we pave the way forward from a policy framework perspective? In short, how can digitalisation help our cities build back better?

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